Player Privacy Policy

At Villaspin Casino, we respect your privacy. This Privacy Policy explains what information we collect when you use our website and account services, how we use it, and the steps we take to protect it. It also explains the choices and privacy rights available to you.

Types of data we collect

The information we collect depends on how you use Villaspin Casino. It may include details you provide, records of your account activity and information generated when you visit our website.

Personal data

When you create or manage an account, we collect information such as your name, date of birth, contact details and address. We may also collect information needed to confirm your identity, respond to a support request or keep your account details up to date.

Technical data

We collect technical information about your visits, including your IP address, device and browser details, pages viewed and interactions with the website. This helps us understand how the site works, identify technical issues and protect accounts from unauthorised access.

Transactional data

We keep records relating to deposits, withdrawals and account activity. These records may include transaction amounts, dates, payment method details and the status of a request. We use them to provide account services, handle queries and maintain accurate records.

How we use your information

We use personal information to create and manage accounts, process transactions, provide customer support and communicate about account matters. We also use information to maintain the security of our services, investigate unusual activity and meet applicable obligations. Where we have a choice to offer you, we will explain how to manage your preferences.

How we protect data

We use measures designed to limit access to personal information and protect it during storage and use. Access is restricted to people and service providers who need the information for a relevant purpose. No online service can eliminate every security risk, so you should also protect your account credentials and contact support if you notice activity you do not recognise.

Cookies and tracking technologies

Villaspin Casino uses cookies and similar technologies to keep the website working, remember settings and understand how visitors use its pages. Some cookies are needed for account functions, while others help us assess site performance. You can manage certain cookies through your browser settings. Disabling them may affect how parts of the website work.

Your privacy rights

You may ask to access the personal information we hold about you or request a correction if it is inaccurate. You may also request deletion of your data. Some information may need to be retained for account, security or other applicable obligations, even after an account is closed. Contact support to make a request or ask how we use your information.

Sharing information with third parties

We may share relevant information with providers that support payments, website operations, security and customer service. We may also share information where necessary to meet applicable obligations or respond to a lawful request. We limit sharing to what is needed for the relevant purpose.

Changes to this Privacy Policy

We may update this policy when our services or data practices change. The current version will be available on this page. Please review it from time to time to stay informed about how we handle your information.